Intercom Systems: Making the Right Choice

Posted by Kevin Cameron on Mar 5, 2020 4:21:41 PM

There’s no doubt that installing an intercom system in your business or home is a sound security decision, but with the sheer number of options available, how do you choose which one is right for you? Every home and business has different needs from their intercom system. What works for you might not work for the property next door. When deciding on which intercom system to use, there are a few important aspects that you need to take into consideration.

Intercom Systems webpage

Wireless vs. Wired

The first thing you need to decide is whether you need a wired or a wireless intercom system. There are pros and cons to each. Generally, if you prefer ease of installation and cost-effectiveness, a wireless system might be right for you. If you prefer security and reliability above all else, then a wired system will be the best choice.


Wireless intercom systems are the simplest to install. For most, all you have to do is take it out of the box, insert batteries and turn it on. After installation costs, wireless systems tend to be the most cost effective.

While they’re certainly simple to install, wireless systems also have some faults. Because they’re wireless, they have a limited range, which can also be hindered by obstacles like walls and machinery. If you have a large property or are looking to install an intercom system on the front gate, a wireless system might not suit your needs. They also tend to be less secure. Since they communicate using radio signals like a two-way radio, radio interference is a possibility. Other radio transmitters in the area could potentially pick up your intercom’s signal by accident (or on purpose).


Wired intercom systems, by definition, require wires to connect each intercom station. That means they need to be professionally installed. If you don’t like the sight of wires along your walls and ceilings, then you might even have to break open the drywall to run the wires behind the wall. The best time to install a wired system is during construction of a property. Otherwise, it could be a painful and expensive hassle.

But just because they’re harder to install, doesn’t mean there aren’t perks. Wired intercom systems are much more reliable and secure compared to wireless systems. Because the intercoms are physically connected, distance between stations isn’t an issue. They’re also harder for criminals to break into, since everything operates on a closed circuit.

Video vs. Audio-Only

Video intercom systems are quickly gaining popularity due to their superiority when it comes to security. It can be hard to tell who the person on the other end of the line is based on voice alone. If you can see their face on a monitor, it leaves no doubt.

Obviously, choosing a video intercom system over an audio-only system is going to be more expensive, but if you’re going to be using your intercom to validate visitors remotely, a video-enabled system is hard to beat. If you’re only going to be using your intercom system for communication around the workplace, then an audio-only system might be sufficient and save you some money.

Gate Entry

Intercom systems offer unparalleled access control over your property. You can verify the identity of visitors before you open the door. Some intercom systems can even lock and unlock doors remotely with the push of a button.

Gate entry intercom systems are perfect for your front gate, front door and/or any other secure areas of your property. You can validate visitors and allow or deny entry without ever leaving the room. Pair with a video intercom system for maximum access control over your property.

Mobile Accessibility

Many intercom systems offer remote accessibility right from your smartphone or tablet. You’ll be able to hear and see (if you choose a video intercom system) what’s going on in your home or business from anywhere in the world. If you have a gate-entry system, you can even open doors, gates and garages from your mobile device.

If being able to access your intercom system remotely is important to you, check for a system that comes with a dedicated mobile app. One of the most popular video intercom systems that offers remote connectivity is the Aiphone JO.

While it might seem like wireless systems are the best option for mobile accessibility, both wired and wireless systems offer remote access options.

Making a Decision with Four Walls Security

With all the features available on modern intercom systems, choosing the right one for your business or home’s unique needs is no small feat. Think about what you’re going to be using your intercom system for and how it’s going to be installed in your property to make the best choice possible. If you run into trouble, consult the experts and Four Walls Security. We have years of experience serving the Brisbane area and are ready to walk you through the process from start to finish.

Topics: Intercom Systems


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